Nikhil Rai

Date of Award


Document Type


Degree Name

Master Of Business Administration

Colleges & School

College Of Business And Management

First Advisor

Natasha L. Malloyd

Library of Congress Subject Heading

Leadership; Employee retention; Job satisfaction


This research paper addresses the leadership concerns of Genisys Software, Inc. and its subsidiaries. The researcher has been employed at this organization for five years now and works as a Quality Assurance Analyst in the testing department. The researcher’s intent for this paper is to highlight the leadership issues that reside in his organization and many other I.T. organizations. The research question focuses on the importance of having an effective leadership for the overall growth and development of an organization and its employees. The researcher made use of a case study research strategy in the form of close ended survey questionnaires directed towards the employees and managers of the organization. Using the data collected, the researcher was able to conclude by giving an overview of the impact of leadership on employee satisfaction and job performance and provides recommendations on how to improve leadership at Genisys Software, Inc.


On-Campus Access

OCLC Number